Preguntas Frecuentes

Encuentra respuestas a preguntas comunes sobre nuestro servicio VPN

Getting Started

How do I download and install FREE VPN OPEN?

Currently, FREE VPN OPEN is available exclusively for iOS devices. To install:

  1. Open the App Store on your iOS device
  2. Search for "FREE VPN OPEN"
  3. Tap "Get" or "Download"
  4. Follow the installation prompts
Is FREE VPN OPEN really free?

Yes, FREE VPN OPEN is completely free to use. We don't have any hidden charges or premium features that require payment.

How do I connect to a VPN server?
  1. Open the FREE VPN OPEN app
  2. Select your preferred server location
  3. Tap the connect button
  4. Allow VPN configuration when prompted

Security & Privacy

What encryption does FREE VPN OPEN use?

We use military-grade AES 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies.

Do you keep logs of user activity?

No, we have a strict no-logs policy. We don't track, store, or share any of your browsing history or online activity.

What is a Kill Switch and how does it work?

A Kill Switch is a security feature that automatically disconnects your device from the internet if your VPN connection drops. This prevents your data from being exposed through your regular connection.

Troubleshooting

What should I do if the VPN won't connect?
  1. Check your internet connection
  2. Try a different server location
  3. Restart the app
  4. Check for app updates
  5. Contact support if the issue persists
Why is my connection speed slow?

VPN speed can be affected by several factors:

  • Distance to the VPN server
  • Server load
  • Your base internet speed
  • Network congestion

Try connecting to a closer server or running a speed test to diagnose the issue.

How do I update the app?

To update FREE VPN OPEN:

  1. Open the App Store
  2. Go to your profile
  3. Pull down to refresh available updates
  4. Find FREE VPN OPEN in the list and tap "Update"